Privacy Policy for The Lasting Smile Dental Clinics

Last Updated: August 11, 2025

1. Introduction Welcome to The Lasting Smile Dental Clinics (“Company”, “We”, “Us”, “Our”). We are committed to protecting the privacy of your personal and health information. This Privacy Policy outlines our procedures on the collection, use, and disclosure of your information when you use our Website and services. It also informs you of your privacy rights and how the law protects you, in accordance with the personal data protection regulations of Saudi Arabia.

By using our Service, you agree to the collection and use of information as described in this policy.

2. Information We Collect (Types of Data)

We collect various types of information to provide and improve our services to you.

A. Personal Data You Provide to Us: While using our Service (e.g., booking an appointment or contacting us), we may ask you to provide us with certain personally identifiable information, including but not limited to:

  • First name and last name
  • Phone number
  • Email address
  • Date of birth

B. Protected Health Information (PHI): As a dental care provider, we collect health information necessary for your diagnosis and treatment, which may include:

  • Medical and dental history
  • Clinical records, treatment plans, and consent forms
  • X-rays, clinical photographs, and digital scans of your mouth and teeth

C. Usage Data (Collected Automatically): Usage Data is collected automatically when you visit our Website. This may include:

  • Your Device’s Internet Protocol (IP) address
  • Browser type and version
  • The pages of our Service that you visit, the time and date of your visit, and the time spent on those pages

3. How We Use Your Personal Data

The Company uses your Personal Data for the following purposes:

  • To Provide and Manage Your Healthcare: To schedule and manage your appointments, provide dental diagnosis and treatment, and maintain your patient file.
  • To Contact You: To send appointment reminders, respond to your inquiries, or provide information related to your dental health.
  • To Process Payments: To manage billing for our services and process payments from you or your insurance provider.
  • To Provide and Maintain our Website: To monitor the usage of our website and improve user experience.
  • For Legal and Safety Reasons: To comply with applicable laws and legal obligations, and to protect the rights, property, or personal safety of our patients, staff, and the public.

4. Sharing and Disclosure of Your Personal Data

We value your privacy and will not disclose your personal information except in the following limited circumstances:

  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
  • With Other Healthcare Providers: We may share your information with other healthcare specialists, labs, or hospitals if it is necessary for your treatment.
  • With Service Providers: We may share your information with third-party companies that support our operations (e.g., IT services, secure data storage), who are contractually obligated to protect your data and use it only for the purposes we specify.
  • As Required by Law: We may disclose your information if required to do so by law or in response to valid requests by public authorities in Saudi Arabia.

5. Data Retention and Security

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations (for example, retaining patient records as required by healthcare regulations).

We take all reasonable administrative and technical steps to ensure your data is treated securely and in accordance with this policy. We use high-quality, specialist dental software and secure systems to protect your information.

6. Your Privacy Rights

In accordance with Saudi Arabia’s data protection laws, you have the following rights:

  • The right to be informed about why we collect and process your data.
  • The right to access your personal data that we hold.
  • The right to request correction of any inaccurate or incomplete personal data.
  • The right to request deletion of your personal data, subject to any legal or ethical obligations we have to retain medical records.

To exercise any of these rights, please contact us.

7. Children’s Privacy

Our Service is not intended for anyone under the age of 18 without parental consent. We do not knowingly collect personally identifiable information from children without verifiable parental consent. If you are a parent or guardian and you believe your child has provided us with Personal Data, please contact us immediately.

8. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites. We strongly advise you to review the Privacy Policy of every site you visit.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us: